Terms of service

2. Description of Products: We offer handmade candles and custom products on our website. We strive to accurately represent our products through descriptions and images, but please note that colors and appearances may vary slightly due to differences in monitors and materials.

3. Orders: When you place an order on our website, you are making an offer to purchase the products in your shopping cart. We reserve the right to accept or reject your offer at our discretion. If we accept your order, we will send you a confirmation email with details of your purchase.

4. Payment: We accept payment through secure payment gateways on our website. You agree to provide accurate and complete payment information when placing an order. Once payment is processed, your order will be shipped to the address provided.

5. Shipping: We strive to ship orders in a timely manner, but please note that shipping times may vary depending on your location and the availability of products. We are not responsible for any delays or damages caused during the shipping process.

6. Returns and Refunds: If you are not satisfied with your purchase, please contact us within 7 days of receiving your order to request a return or exchange. We do not accept returns on personalized or custom products. Refunds will be issued in the original form of payment once the returned item is received.

7. Intellectual Property: All content on our website, including images, text, logos, and designs, are the property of our business and protected by copyright laws. You may not use our content for commercial purposes without our permission.

8. Limitation of Liability: Our business shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products. Your use of our website is at your own risk.

9. Governing Law: These Terms of Service are governed by the laws of the state in which our business is located. Any disputes arising from these terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.

10. Changes to Terms: We reserve the right to modify or update these Terms of Service at any time. Please check this page regularly for any changes. Your continued use of our website constitutes acceptance of the updated terms. 

By using our website, you agree to these Terms of Service.